PRIVACY POLICY
Privacy Policy
Effective Date: October 19, 2026
At The Egg Carton Store, we value your privacy and are committed to protecting your personal information. We believe shopping online should be simple, secure, and transparent.
This Privacy Policy explains how Classic Green Inc., doing business as The Egg Carton Store ("we," "us," or "our"), collects, uses, shares, and protects information when you visit www.eggcartonstore.com, purchase our products, create an account, or otherwise interact with our business.
By using our website, you acknowledge the information practices described in this policy. Where required by law, we will request your consent for specific activities.
1. Information We Collect
We collect information necessary to operate our business, fulfill orders, improve our website, and provide a better shopping experience.
Information You Provide
When you place an order, create an account, contact us, subscribe to marketing communications, or interact with our website, we may collect:
- Contact information: Name, email address, telephone number, and billing or shipping address.
- Order information: Products purchased, order history, shipping preferences, and transaction details.
- Payment information: Payment details necessary to process purchases securely through our payment processing partners.
- Account information: Login credentials, saved addresses, and account preferences.
- Communications: Information you provide through customer service inquiries, product reviews, surveys, or other correspondence.
- Marketing preferences: Your preferences regarding promotional emails, text messages, and other communications.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address and approximate geographic location.
- Browser type, device information, and operating system.
- Pages visited, products viewed, and interactions with our website.
- Referring websites and traffic sources.
- Cookies, device identifiers, and similar tracking technologies.
- Information used to identify suspicious activity and protect our storefront.
We may also receive information from service providers and advertising partners, subject to applicable law and your privacy preferences.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Order Processing and Fulfillment
To process payments, fulfill orders, arrange shipping, provide order confirmations, and handle returns or customer service requests.
Customer Support
To respond to questions, resolve problems, and communicate important information about your purchases or account.
Website Improvements
To understand how customers interact with our website, improve navigation, evaluate website performance, and enhance the shopping experience.
Marketing and Promotions
To send promotional emails, text messages, special offers, product updates, and other marketing communications when permitted by law and consistent with your preferences.
Personalization
To recommend relevant products, remember shopping preferences, and provide a more convenient shopping experience.
Security and Fraud Prevention
To detect suspicious activity, prevent fraudulent transactions, identify automated traffic, and protect our customers, website, and business.
Legal and Business Obligations
To maintain appropriate business records, comply with applicable laws, enforce our policies, and protect our legal rights.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide essential functionality, improve website performance, understand visitor activity, and support advertising.
Cookies are small data files stored on your device when you visit a website.
Essential Cookies
Essential cookies help our website operate securely and correctly. These may support shopping cart functionality, checkout, account access, session management, and fraud prevention.
Our BigCommerce storefront also uses a security cookie called SHOP_RENDER_VERIFICATION_TOKEN, which helps identify automated browser activity.
This cookie contains a browser verification indicator and an issuance timestamp and expires after approximately 15 minutes.
Essential cookies may be necessary for the website to function properly and may not be subject to the same consent choices as optional cookies, depending on applicable law.
Analytics and Performance Cookies
We may use analytics technologies, including Google Analytics, to understand website traffic, visitor behavior, and how customers use our website.
This information helps us identify opportunities to improve website functionality, product information, and the overall shopping experience.
Advertising and Marketing Cookies
We may use cookies, pixels, and similar technologies associated with advertising platforms, including Google Ads and Microsoft Advertising.
These technologies may help us:
- Measure the effectiveness of advertising campaigns.
- Understand how visitors arrive at our website.
- Measure purchases and other conversions.
- Display relevant advertisements on third-party websites.
- Improve advertising performance and customer experience.
Depending on the technology and applicable privacy laws, information collected through these tools may be used by advertising partners for cross-context behavioral or interest-based advertising.
Managing Your Cookie Preferences
Most web browsers allow you to view, block, or delete cookies through their privacy settings.
You can also manage certain advertising preferences through:
Blocking essential cookies may affect shopping cart functionality, checkout, or other website features.
Where required by applicable law, we provide additional choices regarding nonessential cookies and tracking technologies.
4. Email and SMS Marketing
We may offer customers the opportunity to receive promotional emails and text messages containing product information, special offers, company updates, and other relevant communications.
We use marketing service providers, which may include Attentive, to help manage these communications.
Email Communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing messages.
Even if you unsubscribe, we may continue sending necessary transactional communications, including order confirmations, shipping updates, and customer service responses.
Text Message Communications
If you choose to subscribe to our SMS marketing program, we may send promotional text messages to the mobile number you provide.
Consent to receive promotional text messages is not a condition of purchasing products.
You may opt out of marketing text messages at any time by replying STOP to a message, subject to the instructions provided in the applicable SMS program.
Message and data rates may apply. Message frequency may vary.
We do not use SMS marketing consent for purposes unrelated to the applicable messaging program except as permitted by law.
5. Product Reviews and Customer Feedback
We may invite customers to provide feedback about their purchases or shopping experiences.
We use third-party review management services, including REVIEWS.io, to collect, manage, and display customer reviews.
When you submit a review, information such as your name or display name, rating, review content, and related product information may be publicly displayed.
Please avoid including sensitive personal information in publicly submitted reviews.
Review-related communications may be sent through our review management or marketing service providers.
6. Payment Processing and Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Our website uses encrypted connections to help protect information transmitted between your browser and our storefront.
Payments are processed through third-party payment service providers, which may include Braintree and PayPal.
These providers process payment information in accordance with their own security practices and privacy policies.
Although we take reasonable precautions to protect customer information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We encourage customers to use strong passwords and protect their account credentials.
7. How We Share Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, provide services, fulfill orders, or comply with legal obligations.
These parties may include:
E-Commerce and Website Providers
Companies that host, maintain, secure, or support our online storefront, including BigCommerce.
Payment Processors
Financial institutions and payment service providers that securely process transactions.
Shipping and Fulfillment Partners
Carriers, manufacturers, suppliers, and fulfillment providers involved in processing and delivering orders.
Marketing and Advertising Providers
Services that assist with email marketing, SMS communications, advertising, analytics, and campaign measurement.
Customer Review Providers
Third-party platforms that collect and display customer feedback.
Professional Service Providers
Accountants, legal advisers, technology providers, and other professionals assisting with legitimate business operations.
Legal and Regulatory Authorities
We may disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, employees, or business.
We may also transfer relevant information in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
Sale and Sharing of Personal Information
We do not sell customer contact lists as a standalone commercial product.
However, certain advertising and analytics technologies may involve disclosures of personal information that qualify as a "sale," "sharing," or targeted advertising under applicable state privacy laws, even when no money is exchanged.
Where applicable, customers may have the right to opt out of these activities.
8. Your Privacy Rights and Choices
Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Opt out of certain advertising-related data uses.
- Withdraw consent where processing relies on consent.
- Request information about certain disclosures of personal information.
- Exercise applicable privacy rights without unlawful discrimination.
Some rights are subject to exceptions, verification requirements, and other legal limitations.
Requesting Access, Correction, or Deletion
You may contact us through the customer service contact options available on our website to submit a privacy-related request.
We may need to verify your identity before processing certain requests.
We may retain information necessary to complete transactions, maintain financial records, comply with legal obligations, prevent fraud, resolve disputes, or enforce agreements.
Deleting your customer account does not necessarily result in the immediate deletion of all transaction records.
We will respond to applicable privacy requests in accordance with relevant legal requirements.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
- The nature of the information collected.
- The length of our relationship with you.
- Order fulfillment and customer service needs.
- Accounting, tax, and regulatory obligations.
- Fraud prevention and security requirements.
- Applicable legal requirements or potential disputes.
When personal information is no longer reasonably necessary, we take appropriate steps to delete, deidentify, or otherwise securely dispose of it, subject to applicable retention obligations.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
These websites operate independently and may have their own privacy policies and information collection practices.
We encourage you to review the privacy policies of third-party websites before providing personal information.
We are not responsible for the privacy practices of independent third parties.
11. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.
Parents or guardians who believe a child has provided personal information to us may contact us through our website.
12. Data Storage and Processing
Personal information may be processed or stored by our business and trusted service providers in the United States or other locations where those providers operate.
When information is transferred or processed across jurisdictions, we take steps appropriate to applicable legal requirements and our service-provider relationships.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, legal obligations, or privacy practices.
When changes are made, we will update the effective date displayed at the top of this page.
Material changes may be communicated through additional notices when required by applicable law.
We encourage customers to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, our information practices, or your privacy rights, please contact us through our website.
The Egg Carton Store
Classic Green Inc.
Website: www.eggcartonstore.com
For privacy-related requests, please use the customer service contact options provided on our website.
15. Additional Information
This Privacy Policy applies to information collected through our website and related online business activities. Information collected through offline interactions may also be subject to applicable privacy and data protection requirements.
For additional information about purchases, shipping, returns, and other business policies, please review our Terms and Conditions.